Technology Business Consultant Senior (BPM)
Company: Fis Global
Location: Atlanta
Posted on: May 2, 2024
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Job Description:
Position Type :Full timeType Of Hire :Experienced (relevant
combo of work and education)Education Desired :Bachelor of Computer
ScienceTravel Percentage :15 - 25%Job DescriptionAbout FISFIS is
the world's largest global provider dedicated to financial
technology solutions. FIS empowers the financial world with
software, services, consulting and outsourcing solutions focused on
retail and institutional banking, payments, asset and wealth
management, risk and compliance, trade enablement, transaction
processing and record-keeping.FIS more than 55,000 worldwide
employees are passionate about moving our clients business forward.
Headquartered in Jacksonville, Florida, FIS serves more than 20,000
clients in over 130 countries, and our technology powers billions
of transactions annually that move over $9 trillion around the
globe. FIS is a Fortune 500 company and is a member of Standard &
Poors 500 Index.About the teamAs a member of the Professional
Services team, this position plays a key role in the success of
customer implementations of the Commercial Loan Origination (CLO)
product CLO is a loan origination tool that banks use to track
commercial loans throughout the full lending lifecycle.The
Technical Consultant will work with customers to translate business
requirements into functional specifications that describe what the
system must do to fulfill the business requirements. After
specifications are complete, the Technical Consultant is
responsible for configuration of the solution and supporting client
testing activities.What you will be doing Analyze business and user
needs and translate into proper system requirement and design
specifications. Complete system configuration per specifications.
Assist and guide the customer in writing test plans and test cases
to ensure testing aligns with the requirements presented. Guide the
customer in implementation best practices and manage customer
expectations to ensure their success in the project. Conduct a
variety of tests such as system, quality and peer reviews. Ensure
that the configuration is correct per the agreed upon
documentation. Verify through testing that changes made to one part
of the application do not impact other parts. Report and review
testing results. Triage and resolve configuration issues. Deliver
standardized software training to clients. Provide consulting and
support to clients as they configure the product. Liaise with other
internal groups such as development staff and support teams.
Achieve utilization targets.What you bring End-to-end software
implementation experience (preferably at a software vendor).
Understands the full IT project life cycle from requirements
gathering through implementation and go live. Industry experience
in accounting, finance, or banking preferred. Deep understanding of
case life cycle management, business process management (BPM) and
form design including java, HTML, CCS, XML, JSON and Angular
Excellent customer service skills that build high levels of
customer satisfaction for internal and external clients. Excellent
verbal and written communication skills to technical and
non-technical audiences of various levels in the organization (e.g.
executive, management, individual contributors). Excellent
analytical, decision-making, problem-solving, and time management
skills. Ability to meet deadlines and communicate status
appropriately and timely. Ability to travel up to 30%.Bonus if you
have Open communication and transparency: We are an organization in
which we value the ability to communicate and share information in
a transparent way in order to be able to fuel meaningful
conversations and be efficient at addressing the real issue and
finding the best path forward. Ability to lead and take actions:
Given a situation or task, we expect you are fully engaged and take
the opportunity to demonstrate our ability to own a topic, bring
the right people together, take actions and, in summary, take the
lead in bringing this topic to wherever it should be. Anticipation
and Proactivity: Our job is not to be firemen fighting one incident
before the next. Our job is to create the conditions for our own
success and that requires an ability to anticipate and be
proactive, creating the context where the best can happen (ex:
effectively managing risks and client expectations) rather than
waiting or expecting the worst. Creativity and Pragmatism: In
combination with the previous, creativity is the competency that
summarizes for us the need to keep an open mind and think about
multiple solutions when facing challenges. Demonstrating pragmatism
in this context is having the ability to balance these solutions
with an ability to integrate the how will they be implemented into
their evaluation. Sense of initiative and ability to deliver: We
accept mistakes, they are part of the learning curve and a
demonstration that you tried something. On the other hand, we
cannot accept inaction and the lack of initiative. Finally, as not
every initiative can fail and because our business is ultimately to
deliver solutions to the client, ability to turn actions and
initiatives into actual results is key.What we offer youAt FIS, you
can learn, grow and make an impact in your career. Our benefits
include: Flexible and creative work environment Diverse and
collaborative atmosphere Professional and personal development
resources Opportunities to volunteer and support charities
Competitive salary and benefitsFIS is committed to providing its
employees with an exciting career opportunity and competitive
compensation. The pay range for this full-time position is
$105,070.00 - $176,520.00 and reflects the minimum and maximum
target for new hire salaries for this position based on the posted
role, level, and location. Within the range, actual individual
starting pay is determined additional factors, including
job-related skills, experience, and relevant education or training.
Any changes in work location will also impact actual individual
starting pay. Please consult with your recruiter about the specific
salary range for your preferred location during the hiring
process.Privacy StatementFIS is committed to protecting the privacy
and security of all personal information that we process in order
to provide services to our clients. For specific information on how
FIS protects personal information online, please see the Online
Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status,
and other protected characteristics. The EEO is the Law poster is
available here supplement document available hereFor positions
located in the US, the following conditions apply. If you are made
a conditional offer of employment, you will be required to undergo
a drug test. ADA Disclaimer: In developing this job description
care was taken to include all competencies needed to successfully
perform in this position. However, for Americans with Disabilities
Act (ADA) purposes, the essential functions of the job may or may
not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepassby Jobble
Keywords: Fis Global, East Point , Technology Business Consultant Senior (BPM), Accounting, Auditing , Atlanta, Georgia
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