Remote Medical Document Processing Specialist

Company: A-Line Staffing Solutions LLC
Location: Atlanta
Posted on: June 26, 2025

Job Description:

Customer Service Operations – Data Intake (100% Remote, Contract Role) Pay Rate: $20.00/hour Location: Fully Remote Position Type: Contract Schedule: Full-time, 40 hours/week Training Schedule: Mandatory virtual new hire training: Monday–Friday, 8:00 AM – 5:00 PM CST Attendance at 100% of training sessions is required Work Schedule: Employees must be available to work any shift within Monday–Friday, 7:00 AM – 8:00 PM CST Job Summary: As a Remote Medical Document Processing Specialist , you will play a critical role in managing documents and assisting customers with order processing and issue resolution. You will be responsible for reviewing inbound documentation, identifying reportable events, and ensuring accurate data entry and reporting. Your efforts will help maintain high service levels and support patient needs in a fast-paced environment. Key Responsibilities: Review and process documents received via inbound faxes, identifying any reportable Adverse Events (AE). Search and review detailed pharmacy order activity reports and manage assigned cases. Enter data accurately and efficiently. Create and document Adverse Event reports as needed. Assist with document reporting to ensure proper processing. Maintain organization and prioritize tasks to meet program service level requirements. Follow all business and safety procedures consistently. Qualifications: Minimum 1 year of call center experience, preferably in Medicare Part D or a fast-paced healthcare environment. Intermediate proficiency with MS Office and other productivity tools. Comfortable navigating multiple screens and systems simultaneously. Strong verbal and written communication skills. Excellent interpersonal skills and critical thinking ability. Detail-oriented, organized, and able to work with a sense of urgency. Expectations: Apply job skills and company policies to complete routine tasks. Handle standard problem resolution independently; escalate complex issues as needed. Follow established policies and procedures with general direction on routine work and detailed guidance on new assignments. Consult supervisors or senior team members when encountering unusual or complex problems. Interested in this contract opportunity? Apply now! ID 154288

Keywords: A-Line Staffing Solutions LLC, East Point , Remote Medical Document Processing Specialist, Administration, Clerical , Atlanta, Georgia