Account Specialist-Level 1 - Associate (0 - 5 Years)

Company: Robert Half
Location: Atlanta
Posted on: January 23, 2026

Job Description:

Job Description Job Description Responsibilities: • Respond to customer inquiries and resolve issues related to billing, enrollment, and account management. • Process claims, contractor invoices, and fulfillment requests with precision and efficiency. • Collaborate with internal teams and external vendors to address and resolve account-related concerns. • Maintain accurate and up-to-date records while adhering to established procedures and policies. • Ensure compliance with relevant regulations and company guidelines in all account-related activities. • Communicate effectively with customers, providing clear and attentive assistance. • Participate in training sessions and development programs to enhance customer service skills. • Support financial and operational functions by managing accounts and processing invoices. • Handle customer complaints with care, ensuring prompt resolution and satisfaction. • Assist in project-specific tasks as needed, ensuring timely and accurate completion. • Minimum of 2 years of experience in customer service, sales, claims management, or revenue recovery. • High School Diploma or equivalent is required; an Associate’s or Bachelor’s degree is preferred. • Proficiency in CRM systems and basic computer applications. • Strong communication skills with the ability to interact effectively with customers and team members. • Exceptional attention to detail and organizational skills. • Ability to multitask and work efficiently in a fast-paced environment. • Familiarity with company policies, industry regulations, and compliance standards. • Willingness to work flexible shifts, including evenings and weekends.

Keywords: Robert Half, East Point , Account Specialist-Level 1 - Associate (0 - 5 Years), Customer Service & Call Center , Atlanta, Georgia