Resident Engagement Coordinator

Company: Walton Communities
Location: Roswell
Posted on: April 1, 2026

Job Description:

Full-time Description Position: Resident Engagement Coordinator Job Location: Walton Woodstock & Walton Centennial Reports to Community Manager at Woodstock West by Walton & Walton Centennial Schedule: Full-time (approximately 20 hours per week per community). Weekdays, evenings, and weekends. Walton Communities Mission: We go beyond building places where people live by creating neighborhoods where people thrive. Position Summary: To be an ambassador of and to promote the vision of Walton Communities to residents and guests. To strengthen and enhance the resident experience and build community by fostering: • Healthy Relationships (Helping residents get to know each other and get connected) • Rich Experiences (Quality events – On site and within the community at large) • Generosity (Connecting residents to the needs of our community through volunteering) • Local Community (Seeking opportunities for residents to engage with broader community) • Social Presence (Providing fun and interactive social media engagement) Duties and Responsibilities: • Coordinate and maintain standard of excellence for all programs. • Responsible for planning a variety of activities, events, and programs that add value to the resident experience. • Engage residents and encourage participation. • Host events the “Walton Way” – ensuring events are well thought out to surprise and delight our guests. • Events to be advertised systematically and frequently through a variety of avenues – emails, flyers, social media, text messages, etc. • Enlist the participation of team members and ensure they are well informed of upcoming opportunities to serve their residents. • Maintain a positive and engaging social media presence for both Facebook, Instagram, and RentCafe. • Procure and manage our resident gift programs; move-in, renewal, move-out. • Welcome new residents to the community with a personal contact, either by phone or in person. • Creatively meet resident needs as made aware – dinner for someone who is sick, birthday cards, etc. • Identify new partnership opportunities and build on existing partnerships within the local community. Work to establish reciprocal benefits - opportunities for our residents to serve the community and for the community to serve our residents. • Keep residents informed of and engaged in Atlanta events and programs. • Purchase supplies for community needs and events, as needed. • Meet regularly with Community Managers to ensure objectives are being met. All events and activities must receive manager approval before they are publicized or hosted. • Establish and maintain a set time for office hours. • Offer concierge level service to help connect residents to local resources. • Wear Walton Communities uniform and name tag, as provided. • Host 2-3 community events/month and organize 1 volunteer opportunity per quarter • All other duties, as assigned.

Keywords: Walton Communities, East Point , Resident Engagement Coordinator, Customer Service & Call Center , Roswell, Georgia